What's included in every license
Both tiers unlock the identical platform — the only difference between 5 seats and 10 seats is headcount, not features. Every licensed seat gets EMT, AEMT, and Paramedic certification-prep training, plus recertification training for providers renewing an existing certification. Students can rehearse exam day with the Full Practice Exam — a configurable 20/40/80-question exam scored server-side, with a score breakdown by content area — and look up real drug information during study time with the Drug Label Lookup, a one-drug reference that uses RxNav (NLM) and openFDA data, not a static reference list. Every seat also gets CME tracking for logging continuing-education hours, and your training officer gets an Agency Admin dashboard to see it all roll up — see Agency Training Management for what that view looks like.
How agency licensing works
NTCP licenses are sold to the agency, not to any individual provider. Your organization picks a tier, pays one annual price for the whole pool of seats, and your Agency Admin handles who's actually using them from there — there's no per-person checkout, no individual signing up on their own, and no separate invoice per student.
What counts as a seat?
A seat is a licensed slot in your agency's account, not a name permanently tied to it. Your Agency Admin creates a student account and assigns it a seat; when that person leaves, transfers, or finishes their training, the Agency Admin can unassign the seat and hand it to the next person — no repurchasing required. That pooled, reassignable model is why a 5-seat license can outlast any one individual's tenure at your agency.
Renewing your license
Both tiers run on an annual billing cycle for the full seat pool. If your roster grows past what your current tier covers, moving up — from 5 seats to 10, or contacting us for a larger custom license — is a matter of licensing more seats, not switching platforms or losing your existing setup.
Who this is for
NTCP is licensed to organizations, not individuals: fire departments, EMS services, hospital-based EMS programs, and training programs preparing their own people. If you're sizing up which tier fits your situation, the audience pages go deeper on what each looks like in practice — Fire Departments, EMS Services, Hospital-Based EMS, and Training Programs. If you're an individual EMT or paramedic looking for training on your own rather than an organization, check with your employer or program first — they may already hold an NTCP license with an open seat, which is a faster path in than waiting on a new agency signup.
What licensing doesn't include
Two things worth being upfront about before you sign up. First, NTCP does not issue or guarantee NREMT or state certification — that's the sole job of the National Registry of Emergency Medical Technicians and your state EMS office; NTCP provides certification-prep training and reference material, not the credential itself. Second, NTCP is not currently a CAPCE-accredited CE provider; the CME log included with every license begins with student-entered evidence and does not prove accredited or externally accepted credit — see CME / CE and What Is CAPCE Accreditation? for what that distinction means for your agency's compliance records. And across both tiers, the dashboards are view-only reporting today — there's no export or download feature, so plan on reviewing progress inside NTCP rather than pulling files out of it.

