Contact Us
Reach us by phone or email using the contact methods below — or, if you're ready, start your agency request directly. We'll follow up to schedule a demo.
Questions about licensing, seats, or pricing for your department.
hello@ramseymedictrainingtools.comAlready have an agency account and need help with the platform.
support@ramseymedictrainingtools.comGet useful help without sharing a secret
For account or platform support, include your role, agency name, the page you were using, the exact message shown, and the approximate time it happened. Never send a password, authenticator code, recovery code, payment credential, or patient information. Signed-in users can also open Page help on any main screen or download the related guide from the Help Center. For product and policy questions, check the public FAQ first.
Ready to skip the questions? Start the agency request directly.
Sign up your agencyHelp and support walkthrough
Help follows the user to the screen they are on.
Every module and operational area can open plain-English page help, while the central Help Center keeps role-specific articles searchable and downloadable as Markdown.
Visit the Help CenterRelease-candidate workflow shown with synthetic examples. Availability depends on role, agency access, exact-version review, and local adoption.
- 01
Open Page help
The visible help action uses the current route and role to open the relevant article.
- 02
Read the purpose and boundary
Each guide explains the use case, what the screen does, and what it does not decide.
- 03
Follow steps and examples
Short numbered steps, a concrete example, and a next-action link keep help operational.
- 04
Download or search centrally
Download a guide as Markdown or find related role-specific topics in the Help Center.