Legal

Current launch status

NTCP is not presenting attorney-approved commercial Terms of Service on this page yet. The platform's commercial checkout is intentionally disabled while the final agreement is reviewed and published through a version-controlled approval process.

Before paid launch, the business owner must provide the contracting legal entity, business address, governing law and venue, seller-of-record structure, approved refund/cancellation wording, support and legal-notice contacts, and counsel approval. Questions may be sent to support@ramseymedictrainingtools.com.

Service facts that are already implemented

NTCP is agency-distributed training software. Agencies invite learners and assign pooled seats with an explicit certification-prep or recertification track and an agency-assigned certification level. There is no public individual-student checkout or self-service student registration.

NTCP provides educational content, practice assessments, recertification tracking, and agency administration. It does not issue or guarantee NREMT certification, state licensure, accreditation, employment status, continuing-education acceptance, or authorization to perform clinical procedures.

Product behavior awaiting contractual approval

The implemented product model is annual, agency-only licensing with five-seat and ten-seat products. Seats are pooled and may be reassigned. Each paid license freezes the exact content-entitlement contract in force when it was provisioned.

Cancellation is implemented as an end-of-paid-period renewal change. Past-due grace, refunds, chargebacks, reversals, mandatory remedies, taxes, invoicing, and any service-level commitments must be stated in the approved agency agreement before checkout is enabled. Product behavior does not replace the legal agreement or applicable law.

Agency responsibilities to confirm

The final agreement must identify who may bind an agency, how administrators assign learners and certification levels, which learner records the agency can view, acceptable-use restrictions, Medical Director responsibilities, data-return/deletion handling, and what happens when a seat is removed or a license ends.

How student access works

A student account requires an agency invitation and active assigned seat. The agency assigns the enrollment track and certification level that determine curriculum access. A learner's self-reported profile does not change that paid entitlement.

Agency administrators can view training progress, assessment results, self-reported education records, and recertification evidence for learners in their agency. The final student notice and agency agreement must be approved before production invitations are issued broadly.

Information the platform handles

Account and security data may include name, email, role, agency, password hash, sessions, MFA configuration, security events, and request metadata. Training data may include assigned track and certification level, content views, quiz and practice-exam attempts, CME/education logs, recertification cycles and evidence, and clinical-governance decisions. Agency and billing records may include seats, licenses, Paddle resource identifiers, amounts, currency, subscription state, refunds, and chargebacks. Raw card details are not stored by NTCP.

Why information is used and who can see it

Information is used to authenticate users, enforce agency and role boundaries, deliver the exact assigned curriculum, record learning activity, administer seats and billing, support clinical and recertification governance, investigate security events, and operate the service. Agency administrators can see records for their own learners. Medical Directors can see only the agencies and governance workspaces covered by accepted relationships. Platform Owners have operational and governance access that must be limited to authorized personnel.

Analytics and external services

Neither the public website nor the signed-in training platform loads Google Analytics or Google Tag Manager. NTCP does not use advertising signals or ad personalization on these services.

The production vendor list, hosting locations, subprocessors, cross-border transfer terms, email provider, payment seller-of-record role, data-processing agreements, and incident contacts must be confirmed and published before general launch.

Retention, requests, and security

Verified Paddle webhook payloads are currently configured for 90-day operational retention. Final retention periods for accounts, training records, audit evidence, backups, billing records, and security logs require owner and counsel approval. Until a formal request workflow is published, privacy questions or requests may be sent to support@ramseymedictrainingtools.com; identity and agency authority must be verified before disclosure, correction, export, or deletion.

Implemented safeguards include cookie-based sessions, CSRF protection, configurable MFA, password hashing, encrypted MFA and sensitive credential values, tenant and role checks, immutable audit evidence, and fail-closed entitlement and clinical controls. No system can be guaranteed perfectly secure.

Educational use only

NTCP content is educational and is not medical advice, a standard of care, a substitute for accredited education or direct medical oversight, or authorization to perform a procedure. NREMT, state regulators, accreditors, employers, agencies, and Medical Directors—not NTCP—control credentials, scope, protocols, and acceptance of education.

Student content is served only from an exact platform-reviewed version. Agency Medical Director adoption, where configured, is agency-specific and does not transform national educational material into a universal protocol. Users must follow their current agency protocols, Medical Director instructions, scope of practice, and applicable law.